Kia Correspondent

POSITION SUMMARY

Our customer service team members are responsible for providing outstanding customer service to clients and customers via telephone and email; and processing claims by comparing them to client requirements. We ensure compliance with client program specifications and ACB policies and procedures.

ESSENTIAL RESPONSIBILITIES

• Research and resolve client inquires and communications to ensure clients receive timely, efficient and accurate service.
• Audit advertising and incentive claims.
• Provide suggestions to improve area operations, efficiency and service.

QUALIFICATIONS

• High School Diploma or equivalent certificate.
• PC knowledge, including Microsoft Office products: Outlook, Word and Excel.
• A minimum of 1 year work experience is desired.
• Previous experience as a customer service representative (CSR) or clerical production environment is preferred.
• Strong organizational and time management skills are needed to manage multiple tasks/priorities.

Current Openings for Kia Correspondent Jobs at The Advertising Checking Bureau, Inc.